Frequently Asked Questions

1. Why Choose American Fundraising Services, Inc.?

We are a family owned and operated business out of Tampa, FL with over 35 years experience working with schools, groups and organizations throughout the Southeast. When you consider the quality of our fundraising programs, the numerous services we provide our customers, and the exciting incentive programs we offer-collectively we are hands down your best choice in fundraising!

2. Where are you located?

Our office and warehouse is located in Tampa, FL. (5009 Tampa West Blvd, 33634) We have local representatives throughout the state of Florida and the Southeast to service your needs. Feel free to call customer service for contact information about your local representative�(813-888-9824), or go to the Contact Us Link and email your inquiry.

3. How much profit do I make?

We offer several different fundraising options and each program can vary in profit percentage. Contact us or your sales representative to find out the exact profit for the fundraising program you are most interested in.

4. Do we have to pay for brochures?

No. All brochures, parent letters, order forms and other start up materials are provided FREE of charge. Contact Us for other FREE services we offer.

5. How can I make purchases online?

Parents will need to register their child(ren) online to ensure that the correct school gets credit for all online purchases. Upon completion, you can send out invitations to family and friends to make online purchases as well. These purchases not only increase the overall profits for the school, but the student also gets credit for all purchases-which can increase his/her prize!

Refer to the parent letter that lists your school code. From the Home Page, enter the school code and follow the instructions to register your child. You will be provided a student specific link to view the online catalog.

*Note: You can also copy and paste the student specific link provided into your own email and send out from your own email provider, and you can post it onto any social media sites such as Facebook and Twitter.

6. Is there a minimum order for products?

No. We always guarantee your order will be filled no matter what the quantity. Check out the "How to increase your profits" section to check out ways to get the most out of your fundraiser to ensure you exceed your goals.

7. How do I access my reports online?

Your chairman's packet will have included a Username and Password specific to your school, group, or organization. Click on Chairweb on the Home Page to login and access your reports. If you have misplaced your Username or Password, contact customer service. (813-888-9824)

8. What do I do if an order has a missing or damaged item?

Refer to the back of the computerized sheet that was included with your order which lists your items. Fill out the information on the form and submit it to your school/group chair person. They will forward all information to us. Contact customer service with any questions. (813-888-9824)

9. Do we pay taxes?

Each state has different tax laws, and we follow the tax laws in your state. For example, in the state of Florida, non-profit organizations must pay sales tax on any taxable item they purchase and resell for a profit. In other words, when you sell an item for a profit-you become taxable. We are a registered vendor and are licensed to collect and remit sales tax.

10. How soon can I start a fundraiser?

Contact our office directly to speak with someone about potential start dates�(813-888-9824). Or fill out the form on the Contact Us page and you will be contacted within 24 hrs. by a sales associate. �